Shipping Policy

At GROOV PARFUMS, we are dedicated to providing a seamless and hassle-free shopping experience. Below, you will find all the information regarding our shipping process and timelines.

Shipping Fee

We are pleased to offer free shipping on all orders, ensuring a cost-free delivery experience for our customers.

Order Processing and Dispatch

We strive to dispatch all orders within 1 working day after they are placed. Please note that this excludes weekends and public holidays.

Delivery Timelines

• For Metro Cities: Delivery is typically completed within 3 to 5 working days from the date of dispatch.
• For Non-Metro Cities: Delivery usually takes 4 to 7 working days from the date of dispatch.

Important Notes

• Delivery timelines are estimates and may vary due to factors beyond our control, such as unforeseen delays or high-demand periods.
• Once your order is shipped, you will receive a confirmation email with tracking details to monitor your package’s journey.

For any shipping-related inquiries, please contact our support team at support@groovparfums.com.

Thank you for choosing Groov Parfums!